My Child in Hospital
- Child Protection Team
- Hospital Social Work
- Clinical Psychology Services
- Art Therapy
- Ronald McDonald House

In most cases, inpatient admission to one of our clinics takes place on a scheduled date. On that day, please report directly to the appropriate ward or the admissions desk.We kindly ask you to inform us about your childâs individual habits (such as eating, sleeping routines, etc.) and to bring along their favorite toy, comfort blanket, or similar personal items.Even in the case of an unscheduled admission, such informationâas well as your observations regarding your childâs conditionâis extremely valuable to us. These details will be collected during the admission process.
Please place your trust in our doctors and nursing staffâthey are here to provide your child with the best possible care.
With Freddy Fox, it only hurts half as much!
Our Freddy invites you on a little journey through the Children's Center. Heâll show you how a blood draw works, whatâs important when disinfecting your hands, and how we help prepare you for surgery. With his cheeky charm, our clever fox wants to take away your fear of staying in the hospital. One thing you can always be sure of: all our doctors, nursing staff, and the many other team members at the Children's Center want only the very best for you and will do everything they can to help you get well soon.
Oh, and by the way â Freddy Fox would also love to show you around the dental department. Just click here!
Please bring the following Items for Admission
- Maternity and Child Health Record
- Vaccination Record
- Documents from previous hospital stays (including birth-related records)
- Laboratory and X-ray results
- Referral form
- Insurance policy (if you have additional/private insurance)
If you are accompanying your Child
We understand that the presence of a parent can greatly ease a childâs hospital stay and play an important role in their recovery. For this reason, we offer the possibility for one parent or guardian to be admitted together with their child. This depends, however, on bed availability. We kindly ask for your understanding if we are unable to accommodate you due to limited space.
Priority for accompanying persons is always given in the case of infants, children who are not yet of school age, and seriously ill children.
Fees and Insurance
Accompanying persons of children under the age of three are admitted free of charge! This means that no fees will be charged for accommodation or meals.
The daily meal fee is âŹ8.91. This flat rate covers all meals provided each day, except for breakfast.
From age 3 up to 6 |
7,90⏠|
From age 6 up to 10 |
14,50⏠|
From age 10 up to 14 |
21,10⏠|
From age 14 and above |
27,70⏠|
From age 3 up to 6 |
5,90⏠|
From age 6 up to 10 |
10,50⏠|
From age 10 up to 14 |
15,10⏠|
From age 14 and above |
19,70⏠|
If your child has supplementary health insurance, or if you are a member of the association KiB children care or Mutter und Kind im Krankenhaus (MUKI), the costs for the accompanying person can be billed directly to the insurance provider or association you specify. Please make sure to bring your policy number or membership number with you.
Please note: This applies only to accompanying persons of children aged 3 and above, as no fees are charged for children under the age of 3.
We are here for You
For further information, please feel free to contact the staff at our InfoCenter, Auenbruggerplatz 2, 8036 Graz:
+43 316 385-12250
infocenter@uniklinikum.kages.at
Additional Support for our young Patients
The Yellow Aunts regularly visit children and adolescents in the hospital who are severely ill or have disabilitiesâand who rarely receive visitors. They spend time talking and playing with them, offering comfort and companionship during their stay. Currently, around twelve women volunteer as Yellow Aunts. Each of them visits three to five children once or twice a week at the University Hospital Graz. The Yellow Aunts work entirely on a voluntary basis. This dedicated group of women has existed for over 30 years. The current chairperson is Marion Harnoncourt.
An additional service offered is babysitting for children with disabilities. For a small contribution to expenses, the Yellow Aunts can visit families at home. This service is available only in the area of Graz.
âThe vision of the association Big protects Small, part of the Austrian Committee for Accident Prevention in Childhood based at the University Department of Pediatric and Adolescent Surgery in Graz, is clear: Creating a safer world for our children!
Because: Childhood accidents are not just âbad luckââthey are often preventable through simple measures. Thatâs why the association focuses on identifying typical accident scenarios involving children and adolescents and conducts research through its dedicated Center for Childhood Accident Studies.
Awareness of potential dangers is raised through various initiatives:
- The âBĂ€renburgâ Child Safety Model Apartment: This space demonstrates typical household hazards and simple ways to reduce themâhelping to protect children from serious and often avoidable accidents.
- The âChildSafe Districtsâ project: A participatory initiative in Deutschlandsberg, Leibnitz, Voitsberg, and Leoben.
- Media outreach and lectures
- Development and implementation of hands-on child safety projects

The Reading Cave is the childrenâs and youth library of the University Hospital Graz. It is located in the âBĂ€renburg,â just to the left of the Childrenâs Center. Books can also be borrowed on the Red, Blue, and Yellow wards of the Department of Pediatric and Adolescent Surgery.
Today, the library shelves hold more than 4,000 books. Young and older bookworms will find picture books, early readers, novels for teens, as well as encyclopedias and non-fiction books. Of course, parents of our young patients and hospital staff are also warmly welcome. Borrowing books is free of charge.
We are here for You
Opening Hours:
Monday to Friday, 3:00 p.m. to 7:00 p.m.
+43 316 385-81478
elise.gross@uniklinikum.kages.at
The Child Protection Team (CPT) is committed to safeguarding the well-being and safety of children.
The CPT is an interdisciplinary team consisting of physicians, psychotherapists, nursing staff, and social workers. It supports children and adolescents in cases of suspected neglect, abuse, or maltreatment.
The CPT serves both as a consulting body for treating physicians and as a partner to families, working together to develop non-violent conflict resolution strategies.
In many cases, inpatient admission is necessary to ensure the childâs protection and to allow for thorough diagnostic and psychosocial assessment. The work of the CPT typically begins during the hospital stay and may continue through outpatient follow-up appointments.
"Help, not punishment"
Protecting the child is only possible in cooperation with the family. A key part of the CPTâs mission is collaboration with child welfare services, law enforcement, and counseling and therapy centers.
The goal of the CPT is to develop and provide tailored support for children, adolescents, and parents affected by violence, ensuring that the assistance offered is both qualitatively and quantitatively adapted to the familyâs individual needs.
We are here for You
The members of the Child Protection Team are available 24 hours a day in cases of crisis.
Contact in cases of suspected abuse, neglect, or maltreatment:
+43 316 385-14244
Leadership:
Dr. Elisabeth Fandler, Senior Physician Dr. Astrid Ceolotto
Legal Basis:
35th Federal Act on Hospitals and Health Resorts (KaKuG § 8e)
Federal Law Gazette I, issued on April 29, 2004, No. 35, p. 19 of 21
(1) The regional legislator is required to mandate that the operators of hospitalsâbased on their purpose and range of servicesâestablish Child Protection Teams. In cases where a hospitalâs size does not justify having its own team, joint Child Protection Teams may be established in cooperation with other hospitals.
(2) A Child Protection Team must include, at a minimum, a medical specialist in pediatrics or pediatric surgery, representatives from the nursing staff, and professionals involved in psychological care or psychotherapy at the hospital. The team may also decideâon a case-by-case basis if necessaryâto involve a representative from the responsible child welfare authority.
(3) The responsibilities of the Child Protection Team include, in particular, the early detection of violence or neglect involving children, and the sensitization of relevant professional groups to issues of child abuse.
A special service offered exclusively at the Department of Pediatric and Adolescent Surgery is art therapy. Art therapist Heidemarie Landgraf supports children and adolescents on their path to recovery through creative expression. For many young patients, painting and creating art makes it easier to express inner experiences than putting them into words. Art therapy sessions are held once a week. More information is available on the wards of the clinic.
Mobile pediatric palliative care teams support children and adolescents with life-limiting illnessesâand their families at home. These teams consist of physicians, registered nurses, psychologists, social workers, chaplains, and hospice coordinators. Together, they provide comprehensive support to help affected families manage everyday life with greater ease.
In May 2014, the new Ronald McDonald House Graz was opened directly on the grounds of the University Hospital Graz. Located just 200 meters from the Childrenâs Center, it offers families with seriously ill children a temporary home while their child is undergoing treatment at the hospital.
We are here for You
Ronald McDonald House
Auenbruggerplatz 54
A-8036 Graz, Austria
Phone: +43 316 349936
Mobile: +43 664 5170293

Since 1994, the RED NOSES Clowndoctors have been bringing laughter where itâs needed most: to young patients in the wards of the Department of Pediatrics and Adolescent Medicine and the Department of Pediatric and Adolescent Surgery.
Clown visits take place four times a week:
- Monday: Oncology, Pediatric Surgery Intensive Care, Burn Intensive Care, Cardiology
- Tuesday: Outpatient Clinics, Psychosomatics, and the Green Ward of Pediatric Surgery (Day Clinic)
- Wednesday: General Pediatrics, Pulmonology, Infectious Diseases
- Thursday: Oncology and the Red, Blue, and Yellow Wards of Pediatric Surgery
For more information, please visit www.rotenasen.at!
All of our young patients as well as visiting children from the Childrenâs Center and the Ronald McDonald House have the opportunity to make their hospital stay more fun and relaxed through play. The Play Corner is available to them free of charge.
From weekly patient newspapers with creative craft ideas to seasonal celebrations, free game rentals, and a colorful daily routine full of play and creativity â the Play Corner offers it all!
Kindergarten teacher Alexandra Schmidt and social pedagogue Laura Kohlbacher provide caring, professional support to both young and older children. With empathy and personal attention, they help ease childrenâs fear of medical procedures and the unfamiliar hospital environment. Illness fades into the background, emotional and physical pain are momentarily forgotten â helping to support the healing process.
Children who are unable to leave their rooms or beds are also well taken care of. The Play Corner team visits them at their bedside, tailoring activities to each childâs condition or injury. Our âCreativity Cartâ is always well-stocked, so thereâs something for everyone.
Since October 2018, the team has also been supported by motivated young volunteers from the Austrian Voluntary Social Year program (FSJ). In coordination with parents and medical staff, they assist children either in their rooms or at the bedside.
In addition, our toy library (Ludothek) is open to everyone, offering a wide selection of fun and exciting games. Children and teenagers can borrow games free of charge and enjoy a more entertaining hospital stay.
We Are Here for You
Youâll find the Play Corner on the first floor of the Pediatric Surgery Department, just in front of the Red Ward. Simply follow the yellow line on the first floor marked âPlay Corner.â
Weâre open:
Monday from 9:00 a.m. to 6:00 p.m.
Tuesday to Friday from 9:00 a.m. to 3:00 p.m.
During inpatient stays, educational support is available starting from the eighth day of hospitalization (excluding repeat stays)âideally with the childâs own school materials. The hospital school helps bring a sense of normality to daily life in the clinic and ensures that children and adolescents do not fall behind in their learning. All participants receive an official school attendance confirmation, which can be credited at their regular school.
Compulsory school lessons are provided by teachers from the HeilstÀttenschule Graz, either at the bedside or in the dedicated classroom located on the second floor, next to the entrance of the Yellow Ward in the Department of Pediatric and Adolescent Surgery.
For students in upper secondary school, subject-specific teachers from the private school âLernen kann heilen helfenâ (âLearning Can Help Healâ) can be requested by the hospital school teachers during long-term hospital stays.
For more information, please refer to the folder or contact the hospital school team directly by email.